We believe travel should be seamless and stress-free. This FAQ section is here to answer your most common questions about our tours, accommodations, and experiences. If something isn’t covered, just let us know!
Our tours are all about immersive experiences. The package includes accommodations, transportation during the trip, guided activities, entry fees for listed attractions, and most meals. Specific details vary by tour, so check the itinerary for a full breakdown.
International flights, personal expenses, travel insurance, visa fees, and some meals/snacks are not included. Any optional activities outside the itinerary are also at your own expense.
We keep our groups small and personal, typically 8-12 people. This allows us to stay flexible, immerse ourselves in local experiences, and ensure everyone feels like part of the adventure.
Your tour will be led by a local professional guide. Depending on availability, a friend from our network may also join. These friends, who have lived abroad or are currently overseas, offer a unique perspective, bridging the traveler's and destination's worlds. Well-traveled and full of personal insights, they help deepen connections, making the journey feel like an adventure shared with friends.
On our Uzbekistan tour, you’ll explore ancient cities, enjoy local crafts, and savor traditional cuisine. On our Kazakhstan and Kyrgyzstan tour, you’ll embark on hiking adventures through stunning mountain landscapes, stay in glamping sites and yurts, and experience local life in remote villages. Every experience is designed to help you connect meaningfully with the destination.
Accommodation varies depending on the tour. On the Uzbekistan tour, you’ll stay in boutique hotels and traditional guesthouses for a comfortable, local experience. For our Kazakhstan and Kyrgyzstan tour, you’ll enjoy unique stays in glamping sites, yurts, and cozy mountain lodges, all chosen for comfort and authenticity.
We include all breakfasts, some lunches, and some dinners during the tour, with personalized recommendations for local dining spots. Please consult the description of each tour for specific meal details and inform us of any dietary preferences or restrictions before booking.
Yes, we create tailor-made itineraries based on your interests, schedule, and budget. Please, contact us for more information.
Yes, single rooms are available for an additional fee. Please request this when booking.
To book a tour, please contact us via email to check availability for your preferred dates. Once confirmed, we will guide you through the booking process and provide the necessary details for payment.
A deposit is required to secure your spot, with the amount varying depending on the tour. The remaining balance is due 6 weeks before departure. Payments can be made via bank transfer. Please contact us for specific details on payment amounts and instructions.
Cancellation will only be effective upon receipt of written confirmation. We strongly recommend including cancellation coverage in your travel insurance. If you cancel 30 days or more before departure, we will retain only the deposit. For cancellations made less than 30 days before departure, 100% of the total booking value will be retained. Please ensure you read our General Terms and Conditions carefully before booking.
Kazakhstan, Kyrgyzstan, and Uzbekistan offer visa-free regimes for citizens of many countries. However, visa requirements can vary depending on your nationality, so we recommend double-checking the specific visa requirements based on your passport. We provide general guidance on the visa process and include links to official sources in our blog posts, but travelers are responsible for securing their own visas if needed.
Yes, flights are not included in the tour price. We recommend booking your flights as soon as your tour is confirmed. Our team can provide you with recommendations for flights and help you with any necessary logistics.
This depends on your tour. For the Uzbekistan tour, we recommend flying into Tashkent (TAS) and departing from Samarkand (SKD). For the Kazakhstan and Kyrgyzstan tour, we suggest arriving in Almaty (ALA) and departing from Bishkek (FRU).
A detailed packing list recommendation will be sent before departure, but key essentials include comfortable hiking shoes for mountain trails, lightweight, breathable clothing for warm days, and a warm jacket for cooler mountain evenings. Sunglasses, sunscreen, and a hat are essential for sun protection. A refillable water bottle is highly recommended, and a small daypack will be useful for daily adventures. Be sure to pack swimwear and a beach towel for water activities. For hiking or camping, consider packing trekking poles and extra layers for high-altitude activities. Additionally, pack regular casual clothes for exploring cities like Almaty and Bishkek. It's also recommended to bring any personal medications and a basic first aid kit for the duration of the tour.
A detailed packing list recommendation will be sent before departure, but key essentials include comfortable walking shoes for exploring historical sites, lightweight and breathable clothing for warm days, and a warm jacket for cooler evenings, especially in the desert areas. Sunglasses, sunscreen, and a hat are important for sun protection. A refillable water bottle is essential, and a small daypack is recommended for daily excursions. For visits to mosques, we suggest bringing a scarf or longer skirt/pants as a respectful option for covering your head or legs—while not required, it's recommended.
The local currencies in Central Asia are Kazakhstani Tenge (KZT), Kyrgyzstani Som (KGS), and Uzbekistani Som (UZS). While credit cards are commonly accepted in cities, cash is preferred in smaller towns and rural areas. We recommend carrying some USD or EUR for easier exchange (more detailed recommendation will be provided before departure). For daily expenses, budgeting around $30–$70 per day should be sufficient, though this will depend on your personal travel style.
You'll get to taste authentic Central Asian cuisine, from fresh-baked bread and traditional plov to mountain-sourced dairy and grilled meats. We also include modern and international options in select locations.
We do our best to accommodate vegetarian, vegan, and other dietary needs—just let us know in advance. However, options may be limited in some remote areas.
